Practices
The Practice of Practice
Practice is not just about giving it a go and repeating. We define practice as the investigation of how people should approach aspects of their business performance in full awareness of their own unique thinking style and emotional make-up, and that of the individuals they are relating to – be they customers, colleagues, business partners etc.
At coup, we use the dramatisations of common business scenarios as the means to enable people to explore the dimensions of their own capabilities with respect to relationship and performance. Dramatisations are more considered than role-plays and can facilitate deep discussion on how workshop participants will actually prosecute transactions that create value for themselves and their organisations. In groups, participants jointly script conversations, carefully and consciously. Distinctions about how to articulate context or expectations accurately or appropriately are made through peer dialogue, rather than ordained by the trainer or the handbook. As this happens, the principles and practices of the performance method are embedded. Even more, as participants engage in a creative process using the method, their ownership of it is enhanced.
Dramatisations are often filmed to heighten the accountability of performances and levels of participant engagement.
authorDavid McCubbin
